To promote the public's understanding of the procedure for restoring and preserving railway heritages while making the Taipei Railway Workshop an accessible, engaging, visitable and experienceable site for preserving obsolete trains in a functional condition, the Preparatory Office of National Railway Museum takes a “limited-admissions” measure to invite our audiences to witness every milestone we have achieved since the preparatory phase without disturbing the ongoing restoration and preservation works on site. We hope this measure will enable our audiences to recognize our unique core value toward cultural heritage and our vision of transforming Taipei Railway Workshop into an active railway museum.

► Types of guided tour (All of the guided tours will be conducted in Mandarin.)

1. General Guided Tour

Open for individuals 7 years of age or older. Every child aged from 7 to 12 years old must be accompanied by at least one adult over 18 years old. Each tour has a capacity of around 20 to 40 persons (group size is subject to adjustment by the organizer).

2. Photographic Guided Tour

Open for professional or amateur railway photographers 12 years of age or older. Each tour has a capacity of around 20 to 40 persons (group size is subject to adjustment by the organizer).

3. Architectural Guided Tour

Open for individuals 7 years of age or older. Every child aged from 7 to 12 years old must be accompanied by at least one adult over 18 years old. Each tour has a capacity of around 20 to 40 persons  (group size is subject to adjustment by the organizer).

4. Master Plan Guided Tour

Open for individuals 7 years of age or older. Every child aged from 7 to 12 years old must be accompanied by at least one adult over 18 years old. Each tour has a capacity of around 20 to 40 persons (group size is subject to adjustment by the organizer).

►Preparatory Office of National Railway Museum henceforth requests its guests and visitors on business to follow the contact-based policy and cooperate with the staff to provide  name, phone number, ID card or NHI card, etc., for identity verification. Personal data would be kept for 28 days since the date of collection for the use of contact tracing. The data will be deleted afterwards. 

►Due to the ongoing restoration works, the following areas are closed to visitors to enforce safety regulations: Main Office, Diesel-electric Locomotive Workshop, Auditorium, and Power House. Entries to these areas may be flexibly regulated subject to the progress of the restoration works.

► How to reserve a guided tour?

Please follow the instructions at https://event.culture.tw/TRW to register for a tour. Kindly note that the person who registers for a tour must be an adult over 18 years old or otherwise the registration will not be successful.

►When to reserve a guided tour?

Registration for guided tours will open from 10 a.m. on the 20th of the preceding month.

►General Guidelines:

1. The guided tour lasts approximately 90 minutes. The Preparatory Office reserves the right to cancel any tour in the event of construction works, maintenance, other museum activities, and holiday weekends, etc.
2. After successful registration on the website, you shall arrive at the gate of the park (No. 50, Section 5, Civic Avenue, Xinyi District, Taipei City) 10-15 minutes before the start of the tour. You shall bring your national identity card, driver’s license, health insurance card or valid passport for identity verification. Failure to provide any of the aforementioned proof of identity or misrepresentation will result in the cancellation of admission.
3. If you are unable to attend, you must cancel your reservation online at the latest by midnight (12:00 am) the day before the tour. Please note that in order for us to prepare for the tour, registration will not be accepted after 12:00 am the day before the tour.
4. During the tour, please follow the directions of the guide and do not leave the group or enter the restricted areas.
5. Please do not touch, move, take away or damage the displayed items. People who commit vandalism or theft will be held liable for their acts.
6. Smoking, chasing, littering and pets (except assistance animals) are not permitted in the Park.
7. To ensure your safety during the tour, please refrain from making video recordings while walking. For individuals who have a specific need for making short videos, please consider joining our photography guided tour.
8. Please bring an adequate amount of drinking water, sunscreen lotion, and insect repellent with you during the tour. While passing through unairconditioned areas, be sure to stay hydrated and take proper measures to prevent heat injuries.
9. There are rail tracks, gravel roads, uneven grounds, and construction sites in the park. You are strongly advised to wear mosquito-proof and lightweight clothes as well as shoes that can protect your feet and prevent slips. While in the park, please wear the helmet under the instruction of the guide tour.  
10. The Park is insured against public liability. If you need to make an insurance claim, please provide your ID card number, date of birth, phone number and address, etc. The information you provide will only be used for claims reporting.
11. The Park is currently undergoing restoration. Due to safety concerns, an age restriction has been imposed upon our tour participants. We apologize for any inconvenience caused.
12. Tour participants are encouraged to take public transport to the Park. If you are coming by your own car, you may consider parking in the adjacent area as we do not have parking facilities on-site. For any other accessibility issues, please contact us in advance of your visit.

►Notices to photographic guided tour participants

1. Only non-commercial photography or video recording is allowed in the Park. During the tour, please refrain from live-streaming or film the tour guide. You must obtain the prior permission for your special needs regarding photography or video recording by submitting your request with relevant documents.
2. Please be aware that there are many gravel roads and uneven grounds in the Park. To ensure your walking safety while preventing damages to the floor and disruptions to other visitors, stabilization devices such as monopods and tracks are prohibited in the Park at all times. Selfie sticks, when being used, should be folded and contracted down to the size of a palm and should not be raised above your head.
3. If we find your photos or videos jeopardize the public order, accepted principles of morality or our institutional image, you will be immediately suspended from participating in the tour. We reserve the right to claim compensation for damage to our reputation should any of the photos or videos be posted online.
4. You must obtain permission prior to using copyrighted materials, e.g., trademarks and images, and take full liability for any intellectual property infringements incurred in connection with your works.

►Specially-arranged Guided Tours

• In spite of the on-going restoration works and exhibition planning, the NRM is keen to arrange guided tours for our visiting groups. Please note, due to our limited administrative capacity for ensuring the safety and the quality of our tour at the present stage, requests from the following organizations will be given priority.

1. Public and private schools at all levels and research institutes.
2. Government departments or non-departmental public bodies.
3. Heritage organizations
4. Railways or public transport operators.

      * Requests from organizations other than the aforementioned groups may still be considered and accepted.

      **Registrations from travel agencies and general tour groups will not be accepted until the restoration works and exhibitions are completed.

• Registration Guidelines

1. The visiting group must comprise a minimum of 10 people but not exceed 40 people.
2. All registrations must be made by contacting Ms Huang (+886 2-8787-8850 ext. 505) 14 days in advance of your visit. This is to ensure that we have sufficient time for arrangement. Please note, tours will be offered on a first-come, first-served basis.
3. After confirming the day and time of your visit on the phone, you must deliver an official document to NRM at least 5 days in advance of your visit. Please note, failing to provide an official document will result in the cancellation of the tour service.  

• Tour-guiding manner: The tour, which will last around 90 minutes and principally follow the same route of the general or architectural guided tour, will be conducted by NRM staff on a ‘group-in and group-out’ basis.

►If you have any questions, please contact the Education and Public Service Division Monday to Friday between 09:00 and 17:00.

Update: 10 July 2021